Management Consultant and President, CMP Associates
Carol M. Panza is a management consultant specializing in performance
effectiveness systems for clients in a broad range of industries and functions.
She is the author of Picture This . . . Your Function,
Your Company . . . which was first published in 1989. She has also
published a number of articles on performance topics. Carol became a consultant
in 1978. Since 1985, she has operated as CMP Associates completing a variety
of highly successful projects with descriptions such as:
Prior to beginning her own firm, she was Senior Associate with the Rummler
Group (TRG), a research and consulting organization. She managed a number
of major projects for TRG over a six (6) year period. Some examples are:
Before joining TRG, Carol was a management consultant affiliated with
Applied Performance Analysis. She was responsible for technical analysis,
design, development and project management for projects including performance-based
evaluation systems, training needs analysis, job analysis and training program
development and implementation.
Carol holds a BS degree in Marketing and an MBA in Industrial Relations.
She was selected as an Examiner for the New Jersey Quality Achievement Award
(NJQAA) in 1992 and continues to serve in that capacity. (The award is based
on Malcolm Baldrige criteria.) She has served on the local level of the
American Society of Training and Development (ASTD) as an officer and as
an Executive Board member at the chapter-level of the International Society
for Performance Improvement (ISPI). She is also a member of the Human Resource
Planning Group (HRPG), the American Society for Quality Control (ASQC) and
the British Institute of Management (BIM). Carol's consulting company, CMP
Associates belongs to the International Federation of Training Development
Organizations.
