A Process Flow describes the sequence of "accomplishments" required to handle a specific input or to produce a desired/valued output. Accomplishment-based process specification supports:

Making the link between organizationally desired or valued output and performer expectations.

Providing a structure for viewing or developing process-supportive performer expectations that cross functional lines and highlighting critical gaps or overlaps of responsibility.

Providing a framework for the development of operating measurement that is both practical and comprehensive in support of management information controls.

Return to home page